What roles are available? Apply once to be considered for:

• Case Manager (PO1)
• Senior Case Manager (PO2)

Case Manager / Senior Case Manager

Step into a role where your work truly matters. As a Child Protection Case Manager or Senior Case Manager with the Department for Child Protection (DCP), you will help safeguard children, support families and create safer futures across South Australia. With multiple positions available, you’ll play a central role in investigations, strengthening family connections and achieving positive change. Whether you are beginning your child protection career (PO1) or stepping up as a Senior Case Manager (PO2), you’ll find a rewarding pathway where your skills and compassion make a lasting impact.

Why Work with DCP?

At the Department for Child Protection, you’ll find more than just a job. You’ll discover a career where your skills are valued, your impact is meaningful, and your rewards are unmatched.

We play a key role in protecting children, young people, and their families in South Australia, providing support to help vulnerable individuals be safe, strong, and connected.

What We Offer

• Employee Wellbeing: Free annual flu vaccination, Employee Assistance Program (confidential counselling for you and your family), and other wellbeing initiatives.
• Career Development: Permanent roles, annual increments, up to $2,500 in professional development support, and clear career pathways.
• Parental & Partner Leave: Paid leave options to support you and your family.
• Recognition: Annual DCP Recognition Awards celebrating staff excellence.
• Learning & Development: Strong commitment to ongoing professional growth and learning opportunities.

Income and benefits

• PO1: $68,478 (4 year degree) – $83,594 p.a. + 12% super
• PO2: $88,255 – $97,667 p.a. + 12% super

In this role, you will:

• Undertake child-focused casework and deliver quality case management services.
• Conduct assessments and investigations to ensure children’s safety and wellbeing.
• Support families to strengthen parenting capacity and achieve reunification where possible.
• Work in partnership with communities, kin and specialists to deliver effective interventions.

(At PO2 level, you will also demonstrate greater independence, provide mentoring, and apply advanced social work knowledge to complex cases.)

To be successful:

At PO1, you are passionate about supporting children and families and eager to build your career in child protection. You bring knowledge of child development, resilience and vulnerability, and you are committed to learning how to apply legislation, policy and case management frameworks. You thrive in a team environment, where collaboration and support help you grow.

At PO2, you bring proven expertise, independence and advanced social work knowledge. You are confident in managing complex cases, applying theory to practice, and mentoring others. You demonstrate strong judgement, negotiation and conflict resolution skills, and you lead by example in promoting reflective practice and culturally responsive services.

If you are ready to use your skills and passion to make a difference, we encourage you to apply.

Essential: Appropriate degree qualification in Community Services, Sociology, Criminology, Justice, Correctional Practice, Social Sciences, Human Services, Health or related field.

Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification, may apply for and be engaged/assigned to the role of Social Worker and will be entitled to apply for any Allied Health Professional roles requiring a qualification in Social Work within the Department for Child Protection (DCP).

About the Pool We are establishing a pool of suitable candidates who have successfully completed a selection process for this role. Should you be successful, you will be advised (in writing) that you have been recommended onto this pool. During the time the pool is active you may be contacted and offered employment. You are not required to accept any or all offers made to you, and DCP does not guarantee an offer of employment.

Please note: DCP reserves the right to advertise similar positions outside of this pool process.

To find out more about this role, including the key selection criteria and special conditions, please click on the attached role description.

PLEASE NOTE: As the system times out after 20 minutes of inactivity, it is recommended that you click 'SAVE AND NEXT' to ensure that your application is retained. This ensures that you will be able to resume your application by clicking 'CONTINUE'.

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.