Are you ready to start a career that makes a real difference? Join the Department for Child Protection (DCP) as a Support Worker and help children and families build a stronger future. In this rewarding administrative role, you will be based within the Business Support Team at the Ceduna Office, providing essential client and team support that enables social workers to deliver effective services to children and families. This role is not allocated to individual social work teams. You will assist with sensitive requests, manage information with care and confidentiality, and contribute to a compassionate and culturally aware workplace.
In this role, you will:
- Respond sensitively to client enquiries, assess needs, and refer matters to Social Workers or appropriate services
- Support case planning, supervised access arrangements, and assist families to connect with community services
- Supervise and transport children and young people in line with safety and care requirements
- Undertake administrative functions including payment processing, fleet management, WHS reporting, and general office support
- Manage sensitive information with care and confidentiality while contributing to a culturally aware and supportive workplace.
To be successful:
You will be someone who communicates clearly and confidently with people from diverse backgrounds and works effectively as part of a team. You are comfortable engaging with children, families and professionals, including situations where people may be distressed or require additional support. You understand the importance of respectful, culturally aware practice and client focused service delivery.
You will bring knowledge of child development, positive parenting approaches and the factors that can impact family relationships. You are able to assess situations, gather information, and take practical steps to resolve issues or refer matters appropriately. You are organised, adaptable and able to manage a range of tasks while maintaining attention to detail.
If this sounds like you, then we encourage you to apply.
Why You’ll Love It Here - DCP Benefits That Matter:
We know a great career is about more than the work you do, it’s also about feeling supported, valued, and able to thrive. At DCP, you’ll enjoy:
- A collaborative team environment – work alongside people who are committed to best practice and making a meaningful impact.
- Flexible work options – tailored arrangements to help you balance work and life.
- Recognition and growth – we celebrate your achievements and open doors to development across DCP.
- Generous leave – including leave loading to help you rest and recharge.
- Paid parental and partner leave – additional paid time to support you and your growing family when it matters most.
- Health and fitness perks – discounted Fitness Passport memberships and free flu vaccinations.
- Wellbeing support – confidential Employee Assistance Program services for you and your family.