The Service Contracts and Licensing unit of our Out of Home Care directorate are seeking a
Licensing, Quality & Compliance Manager to join their team.
The Licensing, Quality & Compliance Manager will be responsible for:
- Leading the design, development and delivery of the DCP Licensing and Compliance Framework for all Statewide Licensing activities, related polices and plans to support the organisation’s capacity to meet legislative provision.
- Supporting the implementation of continuous quality improvement initiatives and performance monitoring processes for DCP licensing.
- Coaching and supporting staff to address issues relating to change management and wellbeing, as well as monitoring and managing team behaviour and communication.
- Developing licensing and compliance educational material and training programs to improve risk management capability and licensing outcomes.
- Prepare and deliver high-level briefings, reports, and written materials on complex and sensitive issues for diverse stakeholders, ensuring timely completion within set deadlines.
To Be Successful:
We are looking for an exceptional leader who can inspire both individuals and teams to consistently deliver high-quality results in a dynamic and evolving environment. The ideal candidate will possess strong communication skills, both written and verbal, and excel at building effective relationships with internal and external stakeholders. We seek someone who can think creatively, take initiative, and make well-informed decisions based on thorough risk analysis and business needs. A proven ability to lead the reform of business practices in line with strategic goals is essential, as is a track record of shaping strategic thinking and driving organisational change with a whole-system perspective. If you’re ready to make a significant impact and lead transformational change, we encourage you to apply.