The Significant Incident Coordinator, located in Adelaide within the Quality and Safeguarding directorate, is responsible for coordinating the management and reporting of significant incidents across DCP. The role supports executive decision making through timely assessment, reporting and analysis of incidents, trends and outcomes. It also contributes to quality assurance, process improvement and collaboration with internal and external stakeholders to support safe, consistent and effective practice.

In this role, you will

• Manage the client incident management system and related reporting processes
• Provide clear advice and analysis to support executive oversight
• Track significant incidents, court proceedings and related impacts
• Contribute to audits, reviews and continuous improvement activities

To be successful

You will be a capable and organised professional who is comfortable working with confidential material and high impact information. You can manage competing priorities, meet deadlines, and maintain attention to detail under pressure.

You will bring strong written and verbal communication skills, with experience preparing reports, briefings and advice for a range of audiences. Your knowledge of child protection environments and risk-based practice will support effective incident management.

You will work collaboratively, welcome feedback, and demonstrate a commitment to continuous improvement and wellbeing. If this sounds like you, we encourage you to apply.

Why you’ll love it here, DCP benefits that matter

We know a great career is about more than the work you do. It is also about feeling supported, valued, and able to thrive. At DCP, you will enjoy:

• A collaborative team environment, working alongside people committed to best practice and meaningful impact
• Flexible work options, tailored arrangements to help you balance work and life
• Recognition and growth, celebrating achievements and supporting development opportunities across DCP
• Generous leave, including leave loading to help you rest and recharge
• Paid parental and partner leave, providing additional paid time to support you and your family
• Health and fitness perks, including discounted Fitness Passport memberships and free flu vaccinations
• Wellbeing support, confidential Employee Assistance Program services for you and your family

To find out more about this role, including the key selection criteria and special conditions, please read the attached role description.

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The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.