We have multiple opportunities available for Business Support Officers to join our Legal Services Directorate. Based in Keswick, you will be responsible for providing high-level customer service and administrative support. You will respond to enquiries, assist with records management and ensure that information provided to clients and stakeholders is timely and accurate.
As a Business Support Officer at the Department for Child Protection, you will have the opportunity to contribute to the important work we do. You will work alongside a supportive team, bringing your skills to an organisation committed to making a difference.
In this role, you will:
- Assist in providing responses to requests for information relating to litigation and investigations
- Attend to incoming enquiries in a highly efficient and friendly manner
- Create and maintain files on the client information system and other records management programs
- Action timely and accurate searches, retrievals and returns of client records
- Ensure the prompt recording of applications, hearing outcomes and court orders from the Courts Administration Authority.
About you:
- You communicate effectively both verbally and in writing with clients, staff and stakeholders
- You have strong attention to detail and a focus on accuracy, with the ability to follow processes and take corrective action where required
- You can organise priorities, meet deadlines and work well under pressure
- You are confident using Microsoft Office programs and standard office equipment
- You work collaboratively and positively to build effective relationships and deliver quality, timely services in a changing environment.
If you’re a great communicator who enjoys working with people, staying organised and getting the details right, we’d love to hear from you.
What’s in it for you – Perks That Matter:
At DCP, these are just some of the benefits you’ll enjoy:
- A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
- Flexible working options with tailored arrangements to help you balance work and life
- Paid Parental and Partner Leave – additional paid time to support you and your growing family
- Recognition and Growth – we celebrate your achievements and open doors to development across DCP
- Salary Packaging – reduce your taxable income with a range of pre-tax benefits
- Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
- Wellbeing Support - confidential Employee Assistance Program services for you and your family.
See our full list of benefits.